Privacy Policy

PYDLIFE Houseware Co., Limited ("PYD Life", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request product information, submit forms, download catalogs, or interact with our advertising.

Information We Collect

We may collect information that you provide directly, including your name, email address, phone number, company name, country, message details, product interests, quote requests, sample requests, and support inquiries.

We may also collect technical and usage information automatically, such as IP address, browser type, device information, pages visited, referring URLs, approximate location, interaction data, and cookie or similar identifier data.

How We Use Information

• Respond to inquiries, quote requests, and support requests.
• Provide catalogs, product information, and customer service.
• Improve website performance, content, products, and services.
• Measure advertising performance and prevent misuse or fraud.
• Send business communications when permitted by law.
• Comply with legal, security, and operational requirements.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, and similar technologies to keep the site working, understand visitor activity, improve our services, measure conversions, and deliver or evaluate advertising.

We may use third-party services such as Google Analytics, Google Ads, Google Tag Manager, and other advertising or analytics providers. These services may collect information about your visits to this and other websites to help measure ad performance and show relevant ads, subject to your browser settings, consent choices, and applicable law.

You can learn more about how Google uses information from sites and apps that use Google services at policies.google.com/technologies/partner-sites . You can manage Google ad settings at myadcenter.google.com .

How We Share Information

We may share information with service providers, hosting vendors, analytics providers, advertising partners, payment or logistics partners when applicable, professional advisers, and authorities when required by law. We do not sell personal information in the ordinary meaning of selling customer contact lists.

Data Retention and Security

We keep information for as long as reasonably needed for the purposes described in this policy, including business records, support history, legal compliance, and security. We use reasonable administrative, technical, and organizational measures to protect information, but no website or transmission method can be guaranteed to be completely secure.

Your Choices

You may request access, correction, deletion, or restriction of your personal information where applicable. You can also disable cookies through your browser settings, although some site features may not work as intended.

To stop receiving marketing emails from us, follow the unsubscribe instructions in the email or contact us directly.

International Visitors

Because we work with customers and service providers in multiple countries, your information may be processed or stored outside your country or region. We handle such information according to this Privacy Policy and applicable legal requirements.

Children's Privacy

Our website is intended for business users and general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@pydlife.com
Sales: sales01@pydlife.com